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Terms of Service

Last updated: [20/04/2026]

Welcome to Dawnfade Jewellery. By accessing or using our website and purchasing from us, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.

1. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

By using this site, you agree not to use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction.

2. Products & Pricing

All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time.

Prices are subject to change without notice. We make every effort to display accurate product descriptions and images, but we do not guarantee that all details are error-free.

3. Orders

We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability

  • Errors in pricing or description

  • Suspected fraudulent activity

If your order is cancelled after payment, you will receive a full refund.

4. Payments

All payments must be made in full at checkout.

We accept payment methods supported by Shopify, including credit/debit cards and other available payment options (e.g., PayPal, Afterpay where applicable).

5. Shipping

We aim to process and ship orders within 2-4 business days. Delivery times may vary depending on location and carrier.

We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

6. Returns & Refunds

We offer free returns within 30 days of delivery, subject to the following conditions:

  • Items must be unused and in original condition

  • Items must be returned with original packaging

Certain items may be non-returnable.

Refunds will be processed once the returned item is received and inspected.

7. Product Care & Liability

Our jewelry is designed for everyday wear, but proper care is recommended.

We are not liable for damage caused by misuse, improper care, or normal wear and tear.

8. Intellectual Property

All content on this website (including images, branding, and design) is the property of [Your Store Name] and may not be used without permission.

9. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

10. Third-Party Services

We may use third-party tools and services (e.g., payment providers, shipping carriers). We are not responsible for their performance or policies.

11. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.

13. Contact Information

For any questions about these Terms, please contact us at: customerservice@dawnfadejewellery.store

14. Pre-Orders

Some products may be offered as pre-orders. Estimated shipping dates are provided but not guaranteed. By placing a pre-order, you agree to potential delays.